1,Q: Are you manufacturer?
A:Yes, We are factory, all machine is made by ourself and we can provide customize service according to your requirement.
2,Q: How long is your delivery time?
A: Generally it is 1-3 days( Goods are produced everyday). sometimes it is 3-7 days , it is according to the quantity.
3,Q: What about your warranty?
A:Our warranty is 1 year, all machine part can be replaced for free within 1year if broken (not including man made).
4,Q: Is there any direction after we received the machine?
A: Yes, we have a professional technical team and warm after service. We will solve any problem you meet during the installation and packing production in time.
5,Q: Is there any ensurance to guarantee my order from your company?
A: We are an onsite check factory from Alibaba, and the quality, delivery time, your payment are all ensured by Alibaba trade assurance.
6,Q: Do you inspect the products?
A: Yes, each product will be inspected before shipping.
6,Q: Do you inspect the products?
A: Yes, each product will be inspected before shipping.
7,Q: What’s the Payment term?
A: Payment term: 100% T/T before shipment. (30% deposit in advance , balance 70% before shippment ) We accept payment via the Western Union/TT, you can choose as you like. Also,we appreciate proceeding your order on alibaba, which more safer for you.
8,Q: What do i need to else for it to work?
A: 1.printer any inkjet printer (we propose Epson brand because of it’s super quality.)
Epson r330: A4 size sublimation paper
Epson r1390: A3 size sublimation paper
2.sublimation ink
3.sublimation paper
4.sublimation paper
we have all the supplies. any materials you need welcome to chat us.
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