big working area 1500*3000mm CNC Fiber laser cutting machine for many kinds of metals

Q: how do I install this machine?
A: the machine has been installed and debugged before leaving the factory, and can be used directly after receiving it.

Q: when is the warranty?
A: this machine is guaranteed for two years.

Q: how do I operate this machine?Is training necessary?

A:The machine is mainly controlled by software.Simple, not complicated.Before delivery, we will make a simple operation manual and pictures, and provide the software manual.Generally speaking, an operator who is not familiar with the fiber laser marking machine can still operate it well.According to customer requirements, we can send technicians to the customer’s factory for machine training, or when the customer needs to come to our factory for machine training.

Q: if there is a problem with the machine, what about the after-sales service?

A: we offer a three-year warranty on the machines.Within the two-year warranty period, if there is any problem with the machine, we will deliver the required parts free of charge.But man-made damage is not covered by our warranty.After the warranty period, we still offer a lifetime service