FAQ
BBQ Grills and BBQ Tools ate ther main products in our factory. We can supply the latest designs or custom-make products.
Q2: Do you accept the OEM or Custom Design order?
Yes, we do. Both are warmly welcomed.
Q3: Which country is your main export country?
At the moment, our main export regions are Europe, Canada, South America, Mid-East etc.
Q4: What is your sample policy?
We can supply the sample for your test the quality, but the customers have to pay the sample cost and the shipping cost.
Q5: What's your warranty?
One year warrenty on whole Kamado parts.
Free lifetime technology support on all orders.
Q6: What are my payment options?
You have flexibility to choose the following payment terms that work best for your budget: T/T,Trade Assurance.
Q7: How many grills sizes in Kimstone?
we have 12inch,13inch,16inch,21inch,22inch,and some special grill.
Q8: How long can I expect to get the sample?
The samples will be ready for delivery in about 5-7 days.
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