Lichen Security Co.,Ltd is a fast-growing CCTV equipment manufacturer, established in 2012.offering unique products including full range HD Camera,IP Camera,Home Use WIFI Camera ,PTZ Camera,CCTV Kits and hybrid DVR/NVRs.
Lichen is committed to enchance the security and safety of people’s life and assets.Till now, customers in more than 100 countries have been benefited by distributing , installing or using Lichen’s reliable CCTV products.
OEM
1. We offer free silk print of your logo for MOQ 50pcs each model.
2. We could provide the custom box, each type box MOQ is 500 pcs.
3. You can offer your model numbers we put on the stickers of the products, boxes, manuals for free.
MOQ
1. For the first order, we have no limit for the quantity.
2. From the second order, the MOQ is 10pcs for each model.
Warranty
1. We provide two years warranty for CCTV Cameras and DVR after the shipment date. Any product proves defective under normal usage, we will repair or replace it by free of Charge.
2 .Our detective rate is less than 1%, and we can offer 1% spare part for each order.
1. If you could repair the products by yourself, we will supply the spare parts.
2. If you couldn’t repair the products, the products will need to be shipped back to us, and we repair and afford 50% freight charge. All of our products are 100% passed strictly quality inspection before delivery.
Shipment
1. By DHL, UPS,TNT or FedEx
2. By our forwarding agent (by air or by sea)
3. By your own forwarding agent
4. By domestic forwarding agents to any city in China.
Leadtime
1. Sample orders will be delivered from our factory within 3-5 working days.
2. General orders will be delivered from our factory within 6-9 working days.
3. Big orders will be delivered from our factory within 15-20 working days
Payment Terms:
T/T bank, Western Union and, Paypal
1. Under T/T, there will be USD25.00 bank charge for a order below USD1000
2. we accept 30% deposit to start production, and 70% balance payment before ship.
3. Under Paypal, there will be 4% Paypal fee. And if order amount more than 1500USD, we don’t accept Paypal Hope you understand
Technical Support
1. We have professional technical support team to support our customers, and if you have any question for the technology of our products, please leave message and we will send you exact and quick reply immediately.
2. Also if you have any doubt for the information on our website or any feedback for the quality of our products, please send us info .Thanks for all your supporting, hope we could start happy and long time cooperate relationship.
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